Indonesian Garters and Petco

[aSnakeLovinBabe]

you most certainly will!!!! Boyfriend and I will be there for a good bit of the day! I am so excited, I am picking up a young adult infernalis from Rhea!!!!! WOO HOO!!!!

[mtolypetsupply]

Rhea? Are you coming? I might actually get to meet you this time!?!?!

Shannon, congrats on your acquisition! And, I must ask, what are you bringing???

[aSnakeLovinBabe]

Rhea? Are you coming? I might actually get to meet you this time!?!?!

Shannon, congrats on your acquisition! And, I must ask, what are you bringing???

unfortunately, she's not coming, she's sending it along with a friend of hers... but a for me, I am bringing my female rednecked keelback to show off to a few friends at the show, got a lot of people who want to see that snake in person, and I will be unfortunately parting with a few not-garters, including my remaining graybanded kingsnake, my hybrid kings, a couple balls and maybe one or two others. gotta make room for the growing garter collection!

I am also CONSIDERING, and this is a very BIG maybe, selling my rack system and filling that space with an actual caging stack in it's place. If I do that I'll put up a small shelf with a few tubs/10 gallon tanks for housing babies when they arrive. The rack is practical, but as I gravitate more to just garters, not so much.... the garters hated the rack system and I hated them in it....I just enjoy large, showy enclosures for them so much more!!! Because they use every ounce of vertical and horizontal space I give them!

[drache]

Mikhaila has an important day that day - next time probably

as to the xenochrophis - Shannon is right
the likelihood that these are cb is pretty much zilch, which means that these are no better than the nine buck ones from the florida importer

[adamanteus]

Some of you may recall that I e-mailed Petco regarding their labelling of Xenochrophis vittatus. I received this response today......


Dear James,

Thank you for notifying us of your concern of our stores selling the Keelback Snake.

I have forwarded your concerns onto our Veteranarian Department. They will look into the proper classification of this species and make any necessary changes at our store levels. We appreciate your feedback.

Please know that we care about our customers and what they think of us. By letting us know when we fall short of your expectations, we have the opportunity to address your concerns and to be better prepared to meet your expectations in the future. If we can be any further assistance, please feel free to reply to this email or call PETCO Customer Relations directly at 1-888-824-7257. Thank you again for contacting PETCO.

Sincerely,
Matthew B.
Customer Relations Coordinator

[Snake lover 3-25]

wow well at least he replied! maybe he will actually do something!

[And_Lyn]

i was in customer service for a little while, (not for petco) this looks like an automatic response... they just click it, that response pops up and they fill in a few blanks... i know for a fact that this guy only typed "james" and "keelback snake" ...stay on them james, a customer service reps best move is to "acknowledge" the problem, then wait for you (the customer) to forget about it. but hey, you got a response and thats a really good start... i found out their corporate office is in La Jolla California

-Andrew

[And_Lyn]

wow well at least he replied! maybe he will actually do something!

That would be rad...but I doubt it

-Lyndsey

[And_Lyn]

Babe get off the forum at work!!!

LOL

-Lyndsey

[adamanteus]

The automatic response came through a couple of days ago. I think this one is a genuine reply, just with the standard 'we care about our customers' paragraph thrown in.
We'll see. I've asked them to let me know what they decide to do.