Stacked

[Stefan-A]

Sounds like you've solved your problem, right? I get the feeling your not exactly happy with your fix or am I reading it wrong.

Having to fix it, is the part I'm not exactly happy with. Whoever designed that feature, was stupid and I've ended up paying for his stupidity.

[guidofatherof5]

Having to fix it, is the part I'm not exactly happy with. Whoever designed that feature, was stupid and I've ended up paying for his stupidity.

That's life. I'm finding that to be the normal.
Too bad it has to be that way but I just don't think companies try things out. They just design, produce and ship.
Let the customer deal with it seem to be their philosophy.

[Stefan-A]

That's life. I'm finding that to be the normal.

Unacceptable.

Too bad it has to be that way but I just don't think companies try things out. They just design, produce and ship.
Let the customer deal with it seem to be their philosophy.

Indeed. But you'd think they'd do at least some rudimentary requirement analysis before they start designing these things.

[guidofatherof5]

Indeed. But you'd think they'd do at least some rudimentary requirement analysis before they start designing these things.

Any normal person would think so.

I bought a large shopvac 10 years ago. It was full of design flaws that made it a big inconvenience to use. These were easy fixes and I thought common sense would have shown them this before they ever put it into production.
I called them and tried to explain what was wrong. The guy I talked to could have cared less about the products inability to do its job or its inconvenience to the customer.

[Stefan-A]

If you want something done right, you have to do it yourself and I'd really like to start designing enclosures thanks to this case.

[drache]

what do you expect in an age where salesmanship apparently reaps more tangible rewards than craftsmanship?
it's really quite sad once I get past the part where it doesn't make sense